General Terms and Conditions (T&C)
Contracting Partner & Provider:
EP STUDIOS UG (haftungsbeschränkt)
Friedrichstr. 155
10117 Berlin, Germany
Status: March 2026
§ 1 Scope and Service Availability
(1) These Terms and Conditions apply to all contracts regarding the purchase of virtual currency (“Spicycoins”) and the use of digital content (video files, streams, art) between EP STUDIOS UG (haftungsbeschränkt) (hereinafter “Provider”) and the customer (hereinafter “Customer”).
(2) Geographic Service Availability: This website operates under a three-tier access model based on the Customer’s geographic location:
Tier 1 – Open Access Jurisdictions: Customers from the following regions may access the website freely after confirming they are 18 years of age or older:
- North America: United States of America (excluding states with statutory age verification requirements), Canada
- Europe: Netherlands, Belgium, Czech Republic, Hungary, Portugal, Ireland, Sweden, Norway, Denmark, Finland, Switzerland, Austria, Romania, Bulgaria
- Latin America: Argentina, Mexico, Colombia, Chile, Peru
- Oceania: New Zealand
Tier 2 – Age-Verified Access Jurisdictions: Customers from the following regulated jurisdictions may access the website only after completing a certified age verification process (Facial Age Estimation provided by Yoti Ltd.):
- Germany, France, United Kingdom, Italy
- U.S. states with statutory age verification requirements (including but not limited to Florida, Texas, Utah, Virginia, Arkansas, Indiana, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, North Carolina, Oklahoma, Tennessee, South Carolina)
Tier 3 – Restricted Jurisdictions: Access to this website is not available from jurisdictions where adult content is prohibited by law. Visitors from these regions are redirected to a neutral page without any content. This includes but is not limited to countries in the Middle East, China, North Korea, Pakistan, Afghanistan, and other jurisdictions where adult content is illegal.
(3) The Provider reserves the right to update these jurisdiction lists at any time without prior notice.
§ 2 Nature of Content & Fictional Characters
(1) 100% Fictional Content: The Customer acknowledges that all content consists entirely of artistic, computer-generated, animated, or drawn depictions. No real human beings are depicted.
(2) Age Representation: All fictional characters depicted in sexual situations are designed to definitively represent individuals 18 years of age or older.
(3) Fantasy Disclaimer: Any resemblance to real persons is purely coincidental. The content is a work of fiction and fantasy intended for adult entertainment only.
§ 3 Virtual Currency (“Spicycoins”)
(1) Nature of Coins: The Provider offers virtual currency (hereinafter “Spicycoins”) for purchase. Spicycoins act as a license right to access specific digital content within the shop. They are not a financial instrument, cryptocurrency, or real money and have no monetary value outside of this specific website.
(2) Scope of Use: Spicycoins can solely be explicitly exchanged for the streaming or downloading of digital content offered on this website. A payout of the coin balance in real money (Euros/Dollars) is excluded.
(3) Non-Transferability: Spicycoins are tied to the Customer’s user account and cannot be transferred to other users or third parties.
(4) Refund and Exchange Policy: Spicycoins are non-refundable and cannot be exchanged back into fiat currency (e.g., EUR, USD). They are intended solely for use on this website. Once a Spicycoin package is purchased and credited, or partially used, the entire transaction is considered final and cannot be refunded.
§ 4 Age Requirement & User Warranties
(1) The content provided is strictly for adults. The Customer warrants that they are at least 18 years of age (or the age of majority in their jurisdiction).
(2) By entering the site and initiating a purchase, the Customer legally declares under penalty of perjury that they are an adult accessing the website from an authorized jurisdiction.
(3) Customers accessing the website from Tier 2 jurisdictions (see § 1) must successfully complete the certified age verification process before being granted access to any content.
§ 5 Conclusion of Contract
(1) The presentation of Coin Packs in the web shop implies an invitation to place an order.
(2) By clicking the “Buy Now” or “Place Order” button, the Customer places a binding order for the selected amount of Spicycoins.
(3) The contract is concluded when the Provider accepts the order by crediting the purchased Spicycoins to the Customer’s account balance immediately after payment confirmation.
§ 5a Payment Information (Merchant Descriptor)
To help you identify this transaction on your bank statement:
Credit card charges will appear on your statement as “SPICYCOMIC” or “EP STUDIOS”. Payments are processed securely by CCBill LLC (Phoenix, AZ, USA). For billing inquiries, please visit ccbill.com or contact us at support@spicycomic.com.
§ 6 Right of Withdrawal and Express Waiver for Virtual Currency (Spicycoins)
(1) Statutory Right of Withdrawal: For consumers within the European Union, a statutory right of withdrawal of 14 days generally applies to the purchase of digital goods.
(2) EXPRESS WAIVER AND AGREEMENT: The Customer hereby expressly consents to the Provider beginning with the performance of the contract before the withdrawal period has expired. The performance of the contract consists of the immediate crediting of the purchased Spicycoins to the Customer’s user account, making them available for immediate use.
(3) Premature Expiry of the Right of Withdrawal: The Customer acknowledges and agrees that by giving this express consent, they lose their statutory right of withdrawal as soon as the performance of the contract (i.e., the crediting of Spicycoins) has been fully completed. This consent must be actively confirmed via a mandatory checkbox during the checkout process before completing the purchase.
§ 7 Refund Policy for Technical Failures
(1) While the general Right of Withdrawal is excluded for successfully delivered digital goods (see § 6), the Provider guarantees the technical delivery of the purchased license.
(2) Dispute Resolution: If technical problems prevent or unreasonably delay the delivery of purchased Spicycoins or the unlocking of content, the Customer may request a refund. Refunds are granted at the sole discretion of the Provider upon verification of the technical error and are typically processed within 14 business days.
(3) For support regarding payments or technical issues, please contact: support@spicycomic.com.
§ 8 Content License
(1) By exchanging Spicycoins for a specific video or artwork, the Provider grants the Customer a non-exclusive, non-transferable license to use this content for private, non-commercial purposes only.
(2) Prohibitions: Uploading to file-sharing sites, reselling, public screening, or using the content for AI training is strictly forbidden.
§ 9 Prohibition of Circumvention (VPN Policy)
(1) Zero Tolerance: Using software (VPN, Proxy, or similar tools) to disguise your geographic location in order to access this website from a Restricted Jurisdiction (Tier 3, see § 1) or to circumvent the age verification requirements applicable to your jurisdiction (Tier 2, see § 1) constitutes a material breach of contract.
(2) Consequences: The Provider reserves the right to terminate the Customer’s account immediately without refund of any remaining Coin balance if this policy is violated.
§ 10 Liability
(1) The Provider is liable for intent and gross negligence. Further liability is excluded to the extent permitted by law.
(2) The Provider assumes no liability for technical issues on the Customer’s end (e.g., slow internet connection or incompatible hardware).
§ 11 Governing Law
(1) These Terms shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) Consumer Protection Note: This choice of law does not deprive the consumer of mandatory protection laws of their habitual residence.